Product Care

To ensure your purchase of Sister x Soeur footwear stays in good condition, we recommend that you take care of your shoes following the instructions below.

Storing your shoes in their dust bag, only helps to protect them further.

Suede

In order to remove the dirt on your shoes, use either a suede brush or block to erase the dirt or stains. Alternatively, you can use a selection of suede detergent to wash away the dirt. The next step is to moisturize the suede so that the colour and lustre is restored. When the suede is dry again, spray an even layer of impregnating/water-proofing spray on the shoes. Here, we would like to emphasize the use of a water-based impregnating spray for the protection of our planet!

Leather

First, make sure that your shoes are dry before you remove dust or dirt with a shoe brush. If the dirt persists, cleanse the leather by wiping the area in question with a cloth dipped in soap and water. Apply leather cream to restore the beautiful and original appearance. This gives the leather a shiny look and soft feel – just like new! A pair of leather shoes should of course also be impregnated. The weather is not always on our side so a good base for moisture and water is required. Spray, dry, and then repeat so that you can enjoy them for the years to come!

Patent Leather

Patent leather behaves differently from normal leather, and should be treated accordingly. The beautiful varnish of the shoes may, after a while, become matt but this can, of course, be fixed. Start by wiping the shoe with a damp cloth to remove the loose dirt on the material. Then apply a layer of patent leather lotion on the entire shoe, and let it dry for 3-5 minutes. Once it has dried, a white film will appear on the shoe which can easily be wiped off with a clean, soft cloth. Wipe the shoes until you get back the perfect shine and lustre that you wish! Note: Do not use impregnating spray on patent leather.

Textile

Brush your shoes gently, and use, if needed, a shampoo designed for textile for a more in-depth cleanse. We do not suggest running our textile shoes in the washing machine. They may then, unfortunately, not be with you for long. Do spray a thin layer with impregnating spray and let dry. If you want to keep your companions for a longer time – spray once more for extra protection!